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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Can we clean your hotel?

4/6/2020 (Permalink)

Hotel in Sanford, NC Can we help you, your family and other people surrounding you? Let us come clean the hotel that you own!

Dirt and germs that are tracked in by foot traffic and baggage accumulate on your hotel carpeting, accelerating the breakdown of fibers and matting. The clean and classy impression you want your hotel guests to experience is going to be negatively affected by unkempt carpeting. Today, we would like to share a few simple tips and reminders that can help you maintain your carpet to the highest standards possible. 

SPOTS AND STAINS. There isn’t really much difference between spots and stains. All that it takes for a spot to become a stain is to forget about it for a while! Any spot should be immediately soaked up with a paper towel or another absorbent material to soak up as much of the spill as possible. This should keep the spot from becoming a more unsightly stain. 

PRE-TREATMENTS. Carpet cleaning chemicals can leave behind residue that will actually collect even more dirt. The next thing you know, your carpeting is a dingy mess. Only properly diluted chemicals that break down these stains and rinse clean should be used for spots. Allow your pre-spray to penetrate the spots for a while so that they can do their work. 

REGULAR (DAILY) CARE. Regular cleaning, such as daily vacuuming, can vastly reduce your need for deep cleaning when it is done with high-quality equipment. Shop for properly dated filters and backpack-style vacuums, and remember that correctly completing periodic deep carpet extraction cleaning in your hotel is essential to keep carpeting dry, which prevents mold growth. Daily vacuuming removes dirt and dust quickly before it has time to get wet and become embedded in your carpeting. 

TEAMWORK. Make sure your team knows how to clean your hotel carpets correctly, using all the established machinery and cleaning solvents as per manufacturer’s directions. The most efficient way to ensure that your carpeting lasts is to establish a routine maintenance plan that is executed by properly trained cleaners. 

DEEP CLEANING. Call a professional cleaning company to come in and help you when it’s time for large-scale deep cleaning of your hotel carpets. Here at SERVPRO of Lee & South Chatham Counties, we have the expertise to ensure that your carpets are looking like new in a timely manner. 

We are cleaning experts.

4/2/2020 (Permalink)

SERVPRO is here to help. If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lee & South Chatham Counties. 919-533-6776

SERVPRO is 'Here to Help' during this time of need!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lee & South Chatham Counties. 919-533-6776

Trusted fire restoration leaders.

3/31/2020 (Permalink)

Fire in Pittsboro, NC home. We were there to help this family after they suffered a home fire.

SERVPRO of Lee & South Chatham Counties is prepared to go into action when a fire strikes in Pittsboro, NC. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (919) 533-6776 and we will get started on your home restoration right away.

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Praise from one of our customers.

3/31/2020 (Permalink)

Room cleaning. Room cleaning for a customer in Chatham County, NC.

"A death put me in the position of executor of an estate. The house I needed work on would require extensive cleaning inside.

I called 4 contractors, all claiming expertise in this type of a cleaning job. SERVPRO of Lee & South Chatham Counties was one of the contractors, and Luke, the owner came to do the estimate. Contrary to all the other estimators, he was very professional and with clarity but not with excessive drama he informed me of the type of jobs they do, and how they would do this one. 

I chose SERVPRO, and have not regretted it for a moment. Luke and his crew did an exceptional job, including returning multiple times for follow-up work, some suggested by me and some by themselves, and delivering a truck load of items directly to my house, carefully boxed. Every person I worked with, managers, staff, accounting, were professional and friendly. The owners of this location have clearly done a great job choosing their staff. 

My highest recommendation."

- Jill O.

Have you experienced water damage in your commercial buidling?

3/30/2020 (Permalink)

Water Damage to a local police department. Let us help you! We are experts at mitigating water damage.

These issues can leave unwelcome and defiantly unwanted odors in the air. This odor is most always displeasing to customers, employees or yourself. Based on the source of the issue, we have 5 tips to help solve the problem: 

1. Ventilate the Building and Evaluate the Situation - Allows any lingering scents to disperse through a window, if possible. You can then work to identify and locate any centralized, problematic scents. If sewage loss is causing the odor, it’s best to stay away from the contaminated water and contact SERVPRO of Lee & South Chatham Counties to mitigate. 

2. Dry Wet Carpeting and Flooring - Carpet holds moisture and it could be the source of the scent. A wet and dry vacuum, which can be rented if needed, can shampoo the carpet and then dry it afterward. This sanitizes the area to potentially remove some of the smell. 

3. Scrub Moldy Surfaces - Mold growth left alone will continue to reproduce and spread along with its musty odor.

4. Spray Furniture and Upholstery - Furniture can be sprayed and scrubbed. Porous materials are likely not able to be fully cleaned this way since the fungus settles within. 

5. Consult Professionals for Extensive Cleanup - There are many instances that commercial-grade machines will need to be used to remove the malodor. An expert SERVPRO technician can help remove problems caused by floodwater and/or other water damage. When dealing with flood odors, most do-it-yourself remedies will fix only the symptom. Trust the help from SERVPRO of Lee & South Chatham where we can assist you to remove most of the unwanted smells alongside any mold growth or other nuisance.

When will we have a dry day?

3/30/2020 (Permalink)

Flooding at Jordan Lake, NC Flooding happened very quickly at Jordan Lake located near Apex, NC.

North Carolina weather has been pretty wet in 2020. We have seen what feels like 40 days and 40 nights of nothing but rain and rainstorms. From downpours to flooding, its safe to say, North Carolina is pretty soggy. Are you prepared to handle these rainstorms that we just can not seem to get away from?! In the event of a rainstorm, which we know is going to happen, here are several tips to help keep you safe. 

1. If you’re driving during a rainstorm put on your headlights, hazard lights, and drive slowly to prevent hydroplaning.

2. Get out of boats and stay away from large bodies of water in the case of lightning striking.

3. Most importantly, Take shelter! We know that emergency situations are never an enjoyable time, but we strive to make life get back to normal quickly and smoothly. If you have a flooding emergency that takes place in your home or commercial business, we are here to help!

Why we are the ONE for you!

3/27/2020 (Permalink)

Why SERVPRO? 

Real Quotes from Real Customers. 

I had recently been assigned a moderate size residential water loss job where the water supply line in the attic ruptured, flooding the home. The responding contractor was, in short, a nightmare. 

In any case, I needed help to get the claim on the right track and luckily ended up calling SERVPRO. They arrived on the scene within a few hours and began mitigation work immediately. Your crew turned a nightmare into a well managed project, making me look good in the process. 

I've handled countless clams throughout the years working with a bunch of different contractors. It's pretty rare that a cleanup and restoration vendor leaves such a great impression in my head but SERVPRO of Lee & South Chatham Counties did just that. 

All too often, the only feedback we ever get is when things go wrong, but I think it is vitally important you also hear about when things go really well. Thank you for your prompt service and excellent work! 

- Gina. S Chapel Hill, NC

Destroy odors with deodorization.

3/27/2020 (Permalink)

Smoke damage? Not a problem for us! Fire damage? Let us come and restore your home!

A fire can leave behind soot, smoke damage and a house of other problems. Ceilings, walls, woodwork, carpeting and floors will often need a thorough professional cleaning. If your home or business suffer a fire, it is important to take the appropriate steps to prevent further damage until we, your SERVPRO, arrive. 

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems. Our technicians are certified by the Institute of Inspection, Cleaning and Restoration. We can provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We do NOT cover up lingering odors with a fragrance; we see seek out and remove the source of the odor. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceiling, HVAC air ducts and more! 

Commercial or Residential? No job is too big for us!

3/27/2020 (Permalink)

Commerical Buildings need proactive care, too! Rather you are the owner of a residential property or a commercial building - we are here for you! Call us today. 919-533-6776

Our team at SERVPRO can help you! Let us come disinfect and sanitize your home/business. We love being a part of the community and would like this opportunity to help. We want families, faculty and others to not be at risk of the COVID-19. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including: • Kitchen/Food Areas• Bathrooms• Schools/Classrooms• Offices• Retail Spaces• Water Fountains• Shelving and Racks• Sales Counters• Carpets and rugs• Stair Handrails• Elevator Cars• Playground Equipment• Fitness Equipment  Call us today for a proactive cleaning!919-533-6776 We are here to help!

Flatten the curve - COVID19.

3/27/2020 (Permalink)

Let us help you! We want to be PROactive! We are trained and excellent at what we do. Let us help you, your family and community by becoming PROactive against this COVID19.

Cleaning and disinfecting are part of a broad approach to preventing infectious diseases. 

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Lee & South Chatham Counties is trained to safely remove bio hazards and dispose of them properly in accordance with OSHA and health regulations.

1. Know the difference between cleaning, disinfecting, and sanitizing

Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

2. Clean and disinfect surfaces and objects that are touched often

Typically, this means daily sanitizing surfaces and objects that are touched often, such as desks, countertops, doorknobs, computer keyboards, hands-on learning items, faucet handles, phones, and toys. Some schools may also require daily disinfecting these items. 

Immediately clean surfaces and objects that are visibly soiled. If surfaces or objects are soiled with body fluids or blood, use gloves and other standard precautions to avoid coming into contact with the fluid. Remove the spill, and then clean and disinfect the surface.

Need Bio-hazard Cleanup Services?

Call Us Today

(919) 533-6776

3. Clean and disinfect correctly

Always follow label directions on cleaning products and disinfectants. Wash surfaces with a general household cleaner to remove germs. Rinse with water, and follow with an EPA-registered disinfectant to kill germs. Read the label to make sure it states that EPA has approved the product for effectiveness against whatever you are trying to clean.

If a surface is not visibly dirty, you can clean it with an EPA-registered product that both cleans (removes germs) and disinfects (kills germs) instead. Be sure to read the label directions carefully, as there may be a separate procedure for using the product as a cleaner or as a disinfectant. Disinfection usually requires the product to remain on the surface for a certain period of time. 

Use disinfecting wipes on electronic items that are touched often, such as phones and computers. Pay close attention to the directions for using disinfecting wipes. It may be necessary to use more than one wipe to keep the surface wet for the stated length of contact time. Make sure that the electronics can withstand the use of liquids for cleaning and disinfecting.

4. Use products safely

Pay close attention to hazard warnings and directions on product labels. Cleaning products and disinfectants often call for the use of gloves or eye protection. For example, gloves should always be worn to protect your hands when working with bleach solutions.

Do not mix cleaners and disinfectants unless the labels indicate it is safe to do so. Combining certain products (such as chlorine bleach and ammonia cleaners) can result in serious injury or death.

5. Handle waste properly

Throw disposable items used to clean surfaces and items in the trash immediately after use. Avoid touching used tissues and other waste when emptying waste baskets. Wash your hands with soap and water after emptying waste baskets and touching used tissues and similar waste.

Where did winter go?

3/27/2020 (Permalink)

Snow in Chatham County, NC Snow in Chatham County 02202020

This winter season has been quite calm here in the Chatham & Lee County areas. That was until last week when the area received its first measurable snowfall in over a year. Yes, that’s right, over a year, Chatham County, as well as the rest of the central region of North Carolina, has gone without snow since December 10, 2018. With the impending snowstorm as many people were perceiving it began being forecasted on the local news. It went back and forth between several inches to barely inch if everything predicted, came to the past. 

Fortunately, when the snowstorm did arrive in Chatham County, it was not as terrible as it could have been. Public school systems, of course, took upmost precautions to protect the most vulnerable. For the most part, though, the winter storm turned out not to be as disastrous as previous storms that have impacted the area. Regardless, the SERVPRO of Lee & South Chatham County team is available 24/7 to assist you with any storm damage to your property whether impacted by snow, wind or any other sort of storm damage. 


The SERVPRO of Lee & South Chatham team can be reached at (919) 533 - 6776

Water and Hardwood Floors DO NOT mix well and here's why.

3/27/2020 (Permalink)

Water damage to hardwood floors. Water damage occurred to these hard wood floors. We have equipment in place to try and reverse the damage and to reduce cupping.

Water damage is never a good thing for your home but it’s especially true for your hardwood floors. In fact, one of the most common questions we’re asked is whether or not a customer’s wet hardwoods can be saved. The answer to that depends, but it helps if you understand why it’s bad to begin with.

How Water Warps Hardwood Flooring

When water floods areas with hardwood floors, the material tries to absorb the water. Unfortunately, excessive moisture forces the wood to expand, which can cause warping or cupping. This is why we always encourage water damage victims to extract as much water as possible while they wait for help to arrive.

Saving Water Wet Hardwood Floors

In some cases, we can save your hardwood floors. If the water is quickly extracted and there isn’t significant warping, then we can use a drying process specifically designed for hardwood floors. But if the flooring was exposed to moisture for a significant period of time and shows major signs of warping, then your hardwoods will need to be removed and replaced.

Call Professionals Before It’s Too Late

While it’s possible to save your water-damaged hardwood flooring, time is a critical factor. If you notice water damage in your home, call a professional cleanup and restoration company like our team here at SERVPRO of Lee & South Chatham Counties. We are available for 24/7 emergency services, so if you need help, call us any time at (919) 533-6776

SNOW is so pretty but can be so dangerous.

3/27/2020 (Permalink)

Snow Damage can be detrimental. Even though snow can be a beautiful sight, it could do damage to your home or commercial building. Take preventative measures!

Snow brings a sense of wonder and excitement. While you and your children may look forward to a winter wonderland, snow does bring risk to your home. If you don’t take the necessary precautions, you may end up with water damage or worse. Fortunately, there’s a couple of things you can do to mitigate the risk of melting snow!

  1. Ensure your gutters are cleaned out. You may not be excited about cleaning your gutters, but they serve as the first line of defense against water damage. When snow begins to melt, the resulting water can quickly pool up and overwhelm your home. Your gutters can redirect the water and protect your property.
  1. Repair cracks and structural issues. Melted snow can also enter your home through weaknesses in your home’s structure, which can lead to mold growth and further complications. If you know of any issues, you should have them addressed immediately. Even if you don’t know of any, we encourage you to inspect your home anyways.

You should be able to enjoy the winter weather without worrying about water damage. We encourage you to do the above and prepare your home for any type of storm event. If you do have damage, though, know that our team is always available to help!

Keep your family and business safe during the COVID-19 outbreak.

3/13/2020 (Permalink)

COVID-19 cleaning COVID-19 alert and cleaning special

As stated directly by the CDC when it comes to routine cleaning and disinfection of households, we’d like to address the hot-topic of keeping safe during the outbreak of COVID-19.

Community members can practice routine cleaning of frequently touched surfaces like: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks, with household cleaners and EPA-registered disinfectants that are appropriate for the surface, following use by labeled instructions. The labels are important because they contain instructions for safe and effective cleaning using the product. It also includes precautions to take when applying the product, like wearing gloves and making sure to have good ventilation during product use.

The best offense and defense against this outbreak is having a good understanding of what you’re up against.

That's why it's important to focus on keeping your family HEALTHY and SAFE during this time. 

If you own a business you should ensure it is CLEAN and SANITIZED properly.

If you are interested in having our professional team visit your home or business to offer a complete clean, top-to-bottom, including air PURIFICATION with a state-of-the-art electrolysis system, please contact us immediately by calling us, or click here to contact us via email. 

How to clean and disinfect:

To properly clean and disinfect surfaces, wear disposable gloves. They should be tossed after each cleaning. If you decide to use reusable gloves, they should be dedicated for surfaces for COVID-19 and should NOT be used for other purposes or surfaces. Once you remove the gloves, immediately wash your hands afterwards. If a surface is dirty, they should be cleaned using a detergent or soap and water prior to disinfection.

For effective disinfection, diluted household bleach solutions, alcohol solutions with a minimum of 70% alcohol, and most EPA-registered household disinfectants are effective.

Clean your hands!

Wash your hands often, including right after removing gloves and after touching an ill person. Follow the 20-second rule when washing your hands. If soap and water are not available and your hands are not visibly dirty, using hand sanitizer that contains at least 60% alcohol may be used. If your hands are visibly dirty, always wash them with soap and water.

Key times to clean your hands include:

  •  After blowing your nose, coughing, or sneezing
  •  After using the restroom
  •  Before eating or preparing food
  •  After touching animals or pets
  •  Before and after providing care for anyone who needs assistance

If you’re looking to have your home or commercial space cleaned from top to bottom by our professionally certified bio-hazard team, please do not hesitate to contact us ASAP by clicking here.

We offer a full-service clean including bringing specialized atomizers to disinfect the air-space so you can live and breathe healthy with confidence.

For more information and additional resources, please visit the following links:

OSHA COVID-19 Website
CDC Home Care Guidance

A STORM'S AFTERMATH CAN BE DETRIMENTAL

2/12/2020 (Permalink)

Storm damage to a roof. This is the aftermath of a storm in Pittsboro. We were able to come out and access this issue then figure out a solution.

In our area, we experience many different seasons in a short amount of time. With that being said, we truly do not know what to be prepared for daily. Cold temperatures, warm temperatures, flooding and snow could all occur in the span of four days. It is hard to be prepared for all types of weather especially when you are in a certain season that isn't supposed to have temperatures over 60-70 degrees.

We want you to be prepared for it all. We are more than capable of fixing your home or commercial building "Like it never even happened." SERVPRO is trained in many aspects. We want you to be satisfied with our work and also be comfortable as the process takes place. We are here for you!

COMMERCIAL BUILDING EXPERIENCES EXCESS WATER

2/12/2020 (Permalink)

Commercial building in Siler City, NC This commercial building experienced an excess of water from a toilet backup.

As as company that specializes in water mitigation, we understand the emotions that go along with having a pipe burst or flood waters come into your home. We want you to know that we are here for you. We do offer a service for commercial buildings and that service is an ERP. An ERP is also known as an emergency ready profile. This ensures that you know what you to do, who to call and what to expect if this every happens to your building or business place. This initially increases the speed of recovery efforts. By having an ERP - you will have an idea and ease of mind. That is our goal for you when you decide to work with us. Knowing the statistic, 50% of businesses never reopen following a disaster, is crucial when you own your own. Let us help you! 

WE WANT TO BE YOUR NUMBER ONE CHOICE!

2/12/2020 (Permalink)

5 star review We are beyond ecstatic that we were able to satisfy this customer. Let us do the same for you.

"Had a super-tough carpet stain on a VERY VALUABLE carpet from the foothills of Pakistan. Took it to SERVPRO here in Pittsboro to see if they could get a stain out; they did and at a very reasonable price compared to other competitors in the area. I will use SERVPRO for all my cleaning needs and other projects in the house that they specialize in. I can only say this bluntly--they were great in hearing my needs, quoting me a very reasonable price, and then completing the job on time and in a FANTASTIC manner. Who else in the area would you need to go to? No one. SERVPRO is simply the best." 

- Charles F.

This customer was satisfied with our services. We are ecstatic to get this type of review! We expect nothing less. We are your SERVPRO. 

WATER DAMAGE CAN CAUSE A FLOOD OF EMOTIONS

2/12/2020 (Permalink)

Mold in Sanford, NC home. Water damage turning into mold damage.

Water damage is definitely on a spectrum. A spectrum of the high and low. It could be that your refrigerator is leaking and you received a small puddle on your floor. It could also be that your shower pan has had a small leak for years causing it to seep through the material into your floor causing rot and mold. Neither is to blame yourself for. I would just pay attention to the smaller details especially when it is dealing with water. An excess of water being left for over 24 hours is subject to start growing mold on the material that was in contact with said water. Water damage is easier to handle than water and mold combined. On this particular job, the homeowner knew there was a leak but was not aware of how long it was going on. We then pulled up the shower pan and discovered extreme damage alone with fungal growth. 

Call us today for any needs! We are here for you. 

Storm Related Damage In Sanford Home

1/24/2020 (Permalink)

Roof Leak Due To A Storm A roof leaking due to very serious weather conditions.

We're a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire.

Frigid winter weather can cause BIG problems for Chatham and Lee County homes and business owners; restore your property damage with our SERVPRO cleanup and restoration team.

Whether it’s a burst plumbing pipe or your water heater, an electrical fire or your furnace or fireplace has a puff back, winter poses a serious threat to your home or business from a fire, smoke, water or sewage property damage event.

So whether you're responsible for 1,000 square feet or 100,000 - be ready for the worst with the very best: Your trusted & LOCAL SERVPRO. We will be there for you through it all at any time of the day. 

Pipe Freeze in Chatham and Lee County Homes

1/23/2020 (Permalink)

Water Damage - Chatham County Lee County If you experience this unfortunate event then call us so we can make it "like it never even happened".

If winter weather causes water damage to your home or property, we are only a call away!

Frozen pipes occur when exposed to cold weather, such as those outside your house, or in areas such as basements, attics, garages or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused from the back-flow of pressure between the water source and blockage. 

Water is one of the strongest forces on the planet. It can wash away homes and office spaces in a single, powerful flood, or makes a home unlivable with tiny drops over several years. Water damage may take many different designs and forms.

Let US serve you and make it "Like it never even happened." 

Fire Safety for Chatham and Lee County Residents

1/23/2020 (Permalink)

Fire Damage - Chatham and Lee County If a fire happens in your home or place of work - contact us to restore the property!

We have been experiencing a lot of fire losses. With that being said, we want you to have a few tips to make sure a fire does not happen in your home. A fire can cause a lot of damage. Please practice the tips below to lessen your chances of a fire occurring.

Check the pilot light. Some older gas stoves are equipped with pilot lights which stay lit when the stove is not on. If the pilot light is out, your stove may be slowly leaking gas into the room.

Clean the burners regularly. Accumulated grease and oil can ignite on the stove top if not cleaned.

Keep handles to the side. Pots and pans should have their handles turned so they don't hang off the stove top. This helps prevent people accidentally snagging pots of spilling boiling water or children reaching up and grabbing handles.

Inspect your smoke alarm. Your smoke alarm is the first line of defense for detecting and preventing a stove top fire, so make sure it is functioning and equipped with fresh batteries.

Install a carbon monoxide detector. Burning any kind of fuel creates poisonous carbon monoxide. This gas is colorless and odorless, which makes a good CO detector a necessity.

Keep a fire extinguisher close. Grease fires cannot be put out with water. Keeping a small fire extinguisher at hand gives you the ability to control small kitchen fires.

We RESTORE and make it "Like it never even happened."

1/23/2020 (Permalink)

RESTORE - Chatham County and Lee County Properties Commercial properties are normally not small jobs but no job is too big for SERVPRO.

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants and have the potential to cause other health effects.

Working with SERVPRO, we want you to know that we are able to restore many commercial properties. Rather it be a mold, water or fire issue. We want to make it "Like it never even happened." 

Mold Grows Fast But We Can Be There Faster

1/14/2020 (Permalink)

Mold - Pittsboro Home A mold infestation can flare up quickly and spread like wildfire. Contact US to investigate and remediate the damage.

We offer effective solutions for homes threatened by mold growth, and this begins with our commitment to respond quickly to the problem.

With the speed in which mold colonies can spread and thrive, having a team of professionals available at a moment’s notice is critical to preserving affected elements of your home from the destructive nature of this spreading organism. As the colony moves through the affected area, it erodes and degrades materials like drywall. Our 24-hour response to these situations allows our SERVPRO technicians to set up advanced equipment like our air scrubbers or negative air chambers to significantly slow or stop the spread of active mold spores throughout the property so that removal efforts can be effective.

A reason that our franchise is a wise choice for these circumstances is our advanced equipment designed to make the entire remediation process more efficient. Our commitment to our customers is to limit the impact we have on their life, and that begins with machines and tools that can get the job done quickly.

Understanding that mold is a serious occurrence within your home can help you to see the benefits of professionals who are continually trained to be the top remediation specialists available. Give our SERVPRO of Lee & South Chatham Counties rapid response team a call today at (919) 533-6776.

First To Any Size Disaster - Let Us Help You

1/14/2020 (Permalink)

Pittsboro Home - Fire Damage Be Observant to Home Mishaps and Fires

Our SERVPRO professionals set out to take care of the structural concerns right away, which often have affected the cabinetry, flooring, ceiling, and walls of the room. We can use controlled demolition techniques to prepare the room for rebuilding to follow, removing only the damaged portions to limit the amount of time reconstruction takes.

Removing the smoke and soot damages often means contending with residue matted to surfaces and contents throughout the affected area. Premier cleaning solutions with advanced equipment and industrial-grade solvents help to break this buildup loose and prevent staining of surfaces otherwise unaffected by the fire.

Fire damage is something that homeowners should not face on their own. With our SERVPRO of Lee & South Chatham Counties experienced fire restoration technicians, we can get you back into your house quickly. Give us a call anytime at (919) 533-6776.

Pittsboro Can Benefit from SERVPRO's Rapid Water Removal Efforts

12/2/2019 (Permalink)

Lacking a Shut-Off Valve Can Cause Severe Water Damage in Pittsboro Homes

The older Pittsboro homes may not always have the modern conveniences in areas like plumbing and construction to help keep them protected in case something goes wrong. For example, many older homes got constructed without the installation of a shut off valve inside of the house to prevent flow from the main water line outside through the water meter and into the plumbing network. If something should occur that ruptures or damages any portion of this plumbing line, you then have to wait until workers can arrive to shut off the flow through the meter itself to prevent more water from spilling into your house.

While it might be simple to suggest that you should have a shut-off valve installed in your Pittsboro home to help prevent water loss, many homeowners do not realize this fact until disaster strikes. With no time to react to the situation, the best solution is to contact our SERVPRO rapid response team to get our Green Fleet rolling out to your address. We have the advanced equipment to help dry up the damage and to make minor repairs to the plumbing network as well, which can help to preserve construction elements within your home from requiring replacement. 

The faster that our IICRC certified technicians can arrive at an emergency like this, the easier it becomes to mitigate the damage that has occurred within the structure. Regardless of the severity of the problem, waiting too long for water removal and restoration work can allow for secondary effects like mold growth to begin. This situation of intrusive water requires industry-leading equipment and techniques to reduce the damages. We strive always to restore and not replace whenever possible.

We have truck-mounted pumps in our SERVPRO Green Fleet to rapidly extract water from affected areas of your home. We can combine the efforts of our air movers that force moisture into the air and our dehumidifiers which pull that vapor out of the environment, for fast drying efforts to protect your home. 

Our SERVPRO of Lee & South Chatham Counties rapid response team is available 24/7 for any emergency that your home faces. We have the advanced equipment and highly-trained technicians to make a difference quickly. Give us a call anytime at (919) 533-6776.

Pittsboro is right here.

Fire Safety Tips

6/3/2019 (Permalink)

Fire Safety Tips:

  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet (3 meters) from the stove.
  • People who are hard of hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.
  • Smoke alarms are an important part of a home escape plan. 

According to National Fire Protection Association (NFPA), 96% of American homes have at least one smoke alarm, no smoke alarms were present or none operated in two out of five (41%) of the reported home fires between 2003-2006. Almost two-thirds of home fire deaths resulted from fires in homes with no smoke alarms or no working smoke alarms.

We Are Ready To Help - (919)

5/31/2019 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lee & South Chatham Counties has  specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Steps To Take in Order To Reduce Water Damage Within The Home.

5/29/2019 (Permalink)

How we help to remediate the issue:


1. Stop the flow of water. If you haven’t been able to for any reason we will do it immediately upon arriving on the property. 


2. We start removing any standing water. Depending on the amount of water we bring various pieces of equipment. We bring extractors for multiple surfaces and inspect the floors, carpets and walls. 


3. We draw out any remaining water trapped on carpets and floors as long as there is no permanent damage. 


4. We lower the moisture readings in the air after the water has been removed. To do this we use dehumidifiers to draw moisture out of the air. It’s also used as a preventative of rot and possible mold growth in walls and on the floors.

Commercial Flooding

5/29/2019 (Permalink)

If you’re suffering with the smell of a recent flood, here are a few tips on how to disinfect and deodorize.

  1. Treat Carpets and Flooring

 One of the main culprits behind bad odors left behind is the floor itself. If your carpet is installed over cement, you’ll have to remove the carpet to clean it. Then, before you reinstall the carpet, it’s suggested that you seal the floor with an antibacterial spray. This will help combat the mold growth that caused the odor to begin with.

  1. Use Household Cleaners

 In case of the odor left behind after a flood, you have a few different tools that you can utilize. First, consider fabric refreshers and a combination of vinegar and baking soda for bad smells. In addition, consider disinfectant sprays. Disinfectant sprays can beat the smell at the source and create an environment that is conductive to mold growth.

  1. Invest in Air Purifiers

An air purifier can help rid your building of more than just the odors caused by recent flood waters. With an air purifier, you can completely change the quality of your air. While it eliminates the cause of the odors, your house will smell beautiful in no time.

If your commercial property has a bigger challenge with odor after flood water has been removed, you can rely on a restoration specialist to help you. Recovering from a flood in Lee & South Chatham Counties can be intimidating, especially when you have a smell that just won’t go away. However, with these 3 simple tips you will be on your way to a sweet-smelling building.

Safety Tips Concerning Fire Damage

5/28/2019 (Permalink)

In 2018, the most recent year statistics are available, 1,319,500 fires were reported in the United States. These blazes caused 3,430 deaths and 14,670 civilian injuries while costing more than $23.6 billion in damage! Though some fires are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable. The following tips, courtesy of the National Fire Protection Association, can help reduce the likelihood of a fire in your business or home.

1.) Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2.) Give space heaters space - Keep space heaters at least three feet from anything that can burn.

3.) Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

4.) Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.

Water Damage Needs Attention Too

5/27/2019 (Permalink)

Water heaters work hard for you, providing warm baths, clean clothes, and sparkling pots and pans. So show your water heater some love by following a routine maintenance schedule that will keep it running for its 15-year expected lifetime, and perhaps beyond.

Adjust the thermostat to 120 degrees. You’ll save up to 5% in energy costs for every 10 degrees you lower the temperature, plus you’ll reduce the risk of scalding.

Always maintain 2 feet of clearance around the appliance unless the manual specifically states otherwise.

Drain about a quarter of the tank a few times a year to remove sediment and debris. Turn off the cold water supply, hook up a garden hose to the drain valve, then run into a bucket until the water is clear. If the water remains cloudy, briefly open the water supply valve to stir up remaining sediment, and drain the tank again. This also makes the unit operate more quietly.

SERVPRO - Lee & South Chatham Counties

Key Attributes That You Will See In Our SERVPRO

5/23/2019 (Permalink)

Even when you make an effort to keep your home clean, there will be times where the workload may be too much. Travel, illness, or hosting large events may require some extra help. A professional service can help you focus on what is most important and not worry about cleaning. Here are five qualities to look for if you are thinking about hiring cleaning services.

1. Professionalism

Cleaning service employees should maintain a level of professionalism. Not all companies require their employees to wear a uniform, however, their appearance should be neat and clean. Employees should also carry a form of identification linking them to the service, as well as respect your home and your family.

2. Equipment

Always call ahead to verify if the service company will provide cleaning equipment such as sponges, brooms, mops, detergents, vacuum cleaner, and all other equipment necessary. If you prefer that the service providers use the products that you have, let them know ahead of time so there isn’t any confusion.

3. References

Search for testimonials online and look for references from previous clients. Try to look for clients who had needs similar to your own. Check for feedback such as turn-around time, effectiveness, and employee attitude.

4. Attention to Detail

Focus on details is what differentiates a professional cleaning service. A service where employees know to clean under the furniture, corners, baseboards, in between shelves, among others makes your house look and feel cleaner.

Emergency Plans Are Important.

5/22/2019 (Permalink)

Planning for any emergency requires considering all likely scenarios that could result when things that you rely on daily- such as electricity, water, heat, air conditioning, telephone services and transportation- are disrupted or lost for a considerable amount of time. Consequently, you should plan on having food, water, and other essential goods to get you through the emergency. Most emergency management planner suggests having enough supplies to last you and your family for three to five days for weather -related events. However, many things may affect you decision, including storage space, special needs, number of people I the household and available resources.

The basic items that should be stored in your home include water, food, first aid supplies, clothing and bedding, tools, emergency supplies, and specialty items. Keep the items that you would most likely need at home in one easy-to-carry container such as a plastic storage bin, backpack, or duffel bag. Store it in a convenient place and put a smaller version in your car. Remember to change the stored water and rotate the food supplies every six months (place dates on the containers). Check the supplies and re-evaluate your needs every year. Consult your physician or pharmacist about storing medications, and maintain a current list of your family’s prescription needs.

Does Your Building Have SBS?

5/22/2019 (Permalink)

SBS is also used interchangeably with "building-related symptoms", which orients the name of the condition around patients rather than a "sick" building. Sick building symptom (SBS) causes are frequently pinned down to flaws in the heating, ventilation, and air conditioning systems. However, there have been inconsistent findings on whether air conditioning systems result in SBS or not. Other causes have been attributed to contaminants produced by out gassing of some types of building materials, volatile organic compounds, molds, improper exhaust ventilation of ozone, light industrial chemicals used within, or lack of adequate fresh-air intake/air filtration.

We, SERVPRO of Lee & South Chatham Counties, want to help you! We are here to help in any unfortunate situation. Let us be there for you in your time of need. 

How SERVPRO of Lee & South Chatham Counties Can Help With Loss Due To Fire Damage

4/6/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lee & South Chatham Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (919) 533 - 6776

3 Facts About Fire Damage At A Rental Property - Lee & South Chatham Counties

4/1/2019 (Permalink)

Rental property owners and tenants may be unsure about the limits of their responsibilities for fire damage. Here are three helpful facts about liability and insurance coverage in the event of an apartment fire in Lee & South Chatham Counties.

  1. Property Owners Are Responsible For Structural Damage A landlord is responsible for covering damage caused by fire to the property itself. This includes building materials, systems, and provided contents, such as carpeting. A homeowners insurance policy should cover the cost of cleaning, restoring, or replacing damaged materials and items. 2. Tenants Are Responsible For Their Contents Tenants are responsible for restoring or replacing their own possessions following an apartment fire. These contents may include clothing, furniture, electronic devices, and personal effects. This is likely to be the case regardless of the cause of a fire. Renters insurance can help to offset costs that accrue due to a fire at a rented residence. Tenants should make sure that that the policy they choose will cover replacement costs and not actual value with depreciation. 3. Renters Insurance Can Cover Additional Costs Renters insurance policies may also provide a limited amount of liability coverage for negligence as well as injuries or property damage suffered by third parties. These policies may also help to offset a variety of expenses associated with loss of a use of a residence, such as additional living costs or the cost of temporary relocation for the duration of the mitigation and restoration process. After an apartment fire has been extinguished, renters should document damage to contents and make a list of items in need of restoration, repair, or replacement. Try to locate proof of purchase if possible. Property owners should also document structural damage to support a separate homeowners insurance claim. Renters and landlords can both benefit from the expertise of a fire damage cleanup and restoration company in Lee & South Chatham Counties.

Storm Coverage - Lee & South Chatham Counties

3/31/2019 (Permalink)

When many homeowners think about storm coverage, they usually think about flood protection. Your home in Lee & South Chatham Counties, NC, can just as easily suffer wind damage, though. Flying items can break windows and cause holes in your roof. There are several factors that affect whether your homeowner’s insurance covers damage to your roof and, if so, how much it covers.

Prevention Measures

Most insurance companies want to make sure the damage listed on your claim was indeed caused by wind and not the neglect of routine maintenance. There are several steps you can take to increase the likelihood that the damage will be covered:

  • Quarterly professional inspection
  • Impact-resistant shingles
  • Regular maintenance and repair
  • Proper landscaping to minimize debris during a storm

Being able to show that you have taken the appropriate precautions to minimize roof damage in the event of a storm improves your chances of being covered by your policy.

Documentation

One of the first calls you will make after wind damage occurs is to your insurance company. An adjuster will come assess the damage detailed in your claim. You probably want storm mitigation experts to start repairs before the adjuster arrives, however, to prevent further issues. It’s important to take pictures or videos of the original damage and to list all the repairs that need to be done. Document everything you list in your claim.

Value of Roof

As parts of your home age, they depreciate in value. If your roof is more than ten years old, the insurance company may not foot the entire bill, especially if you need total roof replacement. You may get partial coverage for its current value. Even if the roof is newer, the insurance company may not pay the full cost of repairs or replacement if it was significantly worn before the most current damage happened. The best way to know how much of the wind damage repairs your insurance company will cover is to ask. Your agent can detail the factors involved in making decisions about claims.

4 Steps For Water Restoration (Sanford Business)

3/28/2019 (Permalink)

Regardless of your building’s age, broken pipes and water damage may be serious concerns. Because excessive moisture can cause secondary mold contamination, it’s essential to respond to leaks and flooding quickly. To help ensure a timely and efficient water cleanup, you may want to consider consulting a professional restoration service. To safeguard your facility’s integrity, the team you hire should complete four key steps during the process.

  1. Document Damage Most commercial property insurance policies cover damage resulting from leaking pipes. To file a complete claim, you may need to provide evidence of destruction. For this reason, you should ensure someone takes photographs or videos before cleanup efforts commence.
  2. Remove Saturated Items Any standing or pooled liquid should be promptly drained from the premise. It’s also essential to remove every saturated item from your building. This includes office equipment, upholstered furnishings and carpets. Water can also seep behind walls and soak insulation. For this reason, you should also remove and discard wet drywall.
  3. Dry Affected Space Water damage can result in substantial mold growth. To help reduce this risk, it’s important to thoroughly dry the affected area as quickly as possible. Your water cleanup team may open windows and employ fans and dehumidifiers to expedite the process.
  4. Verify Absence of Moisture Depending on the severity of flooding, it may take several days before the site is dry. Because mold is adept at growing within hidden areas, it’s critical to verify the absence of moisture before replacing destroyed flooring and drywall. Your restoration crew can utilize moisture meters to ensure the site is adequately dry and ready for the final phase of reconstruction. Recovering from broken pipes and extensive water damage can be a daunting experience for any Sanford business. By completing these four critical steps, a professional cleanup team can help you efficiently evaluate and address the situation, allowing you to focus on vital business operations.

How SERVPRO of Lee & South Chatham Counties Can Help During Loss Due To Water Damage

3/27/2019 (Permalink)

Call the experts to help with your commercial water loss!

As a business owner, you are always thinking about the future, and you know that disasters are something you need to be prepared for. When disaster strikes, possessions are often ruined, and the structures of businesses can be negatively affected. Staff can become injured or find themselves in dangerous situations, and these are scenarios you want to be able to prevent or at least be ready for. A professional damage restoration company can be an important and welcomed resource during times like these; such companies are able to complete all necessary repairs in a timely and efficient manner as well as keep you and your workforce out of harm’s way.

While disastrous situations can rarely be foreseen, planning ahead in preparation for any possible commercial water damage will help you be prepared to handle such an event. During extreme weather, some areas of your business are going to be more apt to experience damage than others. For example, low-lying areas like basements, cellars, and parking lots are most likely to experience storm damage.

Planning ahead in these areas will help:

  • Basements and cellars should be inspected ahead of wet weather since they have a number of easy entry points for water. If there is heavy rainfall during inclement weather, or if the building is near a body of water such as a lake or river, they are going to be in danger. Let the SERVPRO of Boise professionals look for cracks in the foundation, ceiling, and walls of these areas. Handling the aftermath of flooding and storm damage can be very expensive, but is an event that can be avoided if you plan ahead by enlisting the help of our team.
  • A damaged roof, either from weather or fire, is susceptible to water damage, and the areas underneath it will suffer. If rain gutters have not been properly maintained, you may experience some problems stemming from standing water, as well. SERVPRO is skilled and experienced when it comes to maintaining our clients’ property, and we can help you be ready in the event of large loss water damage.
  • If areas such as entryways, windows, and doors are not properly sealed against extreme wet conditions, large loss water damage is a definite danger. We can help you make sure they are free of standing water and debris, as well, if flooding occurs. Proper planning in this area can prevent injuries and costly repairs.
  • Our professionals can help ensure that all areas around your buildings are kept free from flammable materials and that all plants and trees are trimmed well on a regular basis to prevent fires from spreading if they occur.
  • State law requires that you post an evacuation plan in a visible place for your staff and customers. Make sure that your employees understand it and know how to carefully guide clientele to safe areas should a disaster occur. Have a phone tree established so that all employees are alerted to important information whether they are at work or at home.

Our team here at SERVPRO of Lee & South Chatham Counties is ready to help in case of disaster and large loss water damages, and the repairs your business may need in the aftermath. We are also experts in fire damage restoration, mold remediation, commercial restoration, and much more!

Storm Damage And Water Leakage Can Lead To Mold

3/20/2019 (Permalink)

After a heavy storm and a significant amount of mold growth, our SERVPRO of Lee & South Chatham Counties was called in for mitigation that was needed. Our SERVPRO of Lee & South Chatham Counties removed and disposed of all contaminated material and completed a heavy cleaning.

Our SERVPRO of Lee & South Chatham Counties was able to complete the mitigation and subsequent work in a timely manner so that this facility was not disrupted for any longer than needed. 

Our SERVPRO of Lee & South Chatham Counties is ready to help anywhere in the community at any given time. Our team helps with any type of commercial, storm, fire, or water loss.  Our trucks are loaded and ready to head out to help your business resume normal operating procedures as soon as possible.

Is Faulty Drainage Causing Flooding in Your Pittsboro Crawlspace?

3/12/2019 (Permalink)

SERVPRO of Lee & South Chatham Counties is ready to tackle your water restoration needs.

Damaged Gutters Can Flood Your Pittsboro Crawlspace

Water diversion elements like your gutters and french drain systems around your Pittsboro home can help to keep elements like your basement and crawlspace dry, especially during the rainy seasons. While flooding can prove to be a common threat to residents here from the severe weather that can often pass through the area, ensuring that these diversion elements are intact and functioning properly can help to avoid catastrophes. When your gutter system fails or becomes damaged during a storm, water can pool against the home or find its way into the crawlspace area to allow an array of potential damages.

By the time that homeowners realize there is an issue with their gutter systems, flood damage has already likely occurred to the crawlspace of their Pittsboro home. Our SERVPRO team has a fast response to flood emergencies, offering efficient extraction tools and drying equipment that can help the damage in this crawlspace from reaching the main floor of your home.

We arrive with many machines and tools ideal for fast extraction, such as our portable sump pumps and extraction wands fitted to wet-vacs. In more severe cases, we also have gas-powered trash pumps that can remove the excess water at a faster rate to free up space for drying efforts to come. It is vital to get exposed supports, beams, and the underside of flooring dried to acceptable parameters to prevent secondary effects like mold growth from beginning.

Our contracting division of the team can also help in repairing the damaged gutter system that has allowed the flooding to occur throughout the restoration process. This repair ensures that the appropriate precautionary measures are in place to prevent the same flooding from happening the next severe storm that passes through.

While you might not be able to determine the condition of your gutter system easily and when it can fail, our SERVPRO of Lee & South Chatham Counties rapid response team can arrive quickly to help you deal with the effects of this situation. Give our team a call anytime that you need us at (919) 533-6776.

Read about Pittsboro here.

3 Ways Water Can Damage Your Home After a Fire - Pittsboro, NC

3/7/2019 (Permalink)

Pittsboro home had severe fire damage.

A fire can wreak havoc on your home, but the flames aren’t the only things that can cause destruction to your property. Often times, water can cause as many or, in some cases, more problems as the fire damage itself. If you own a home in Pittsboro, NC, then you should be aware of the ways that water can cause further devastation after a fire.


1. Ruptured Pipes

During a fire, temperatures in your home can become extreme, and the intense heat can cause burst pipes and plumbing malfunctions. Falling debris can also lead to warped or broken pipes. Even if parts of your home are spared from burning, flooding can cause water damage throughout your residence, especially to walls and flooring.

2. Storm Damage

Fire damage often includes structural problems to the roof and windows. This can mean that water will be able to enter the home during any inclement weather that occurs before repairs can be completed. Placing tarps on the roof and boarding any broken windows can help mitigate these potential problems.

3. Water From Fire Hoses

When firefighters go to work to extinguish a burning house, their biggest ally is water. While absolutely necessary, the thousands of gallons that can come from a fire hose can leave behind a great deal of residual water that will need to be cleaned and removed. The longer this water sits stagnant, the greater the potential for incurring more damage and costly repairs. Fire extinguishers used by emergency responders can also contain compressed water, which can also leave behind destruction.

If you are dealing with the heartbreak of a fire in your dwelling, you are probably preparing to combat the fire damage you have suffered. However, you should also make a plan to deal with the destruction that water may have caused to your property, as well. Contact an emergency restoration specialist for more information to help you restore your home to the safe haven you deserve.

3 Document Needed For A Commercial Fire Damage Claim - Lee & South Chatham Counties

3/7/2019 (Permalink)

Experiencing a fire at your office building in Lee & South Chatham Counties, NC, can be taxing on you and your business. Filing an insurance claim after the incident may also seem like a daunting task without the right guidance. However, you can help your fire claim process smoothly by keeping documentation of the following items.


1. Evidence of Damage

Having proof of the fire damage is crucial when filing a claim. If it is possible, request a report of the fire from the police or fire department. Make sure that you have photographs of all the damaged areas and items. It is also handy to have pictures of the property before the damage occurred so that the insurance company can make a comparison of the property before and after the fire. Fire restoration service personnel may also assist in photographing the damage before cleaning up and restoring the space.

2. Temporary Repairs

If you must wait for an insurance adjuster to inspect the damage first before processing your claim, you should prevent the property from getting further damaged in the meantime. This may involve storing equipment in a safer area, boarding up windows and putting tarp over exposed areas. Remember to keep the receipts of any purchases made for these temporary repairs, as you may get reimbursed for them through your fire claim.

3. Business Value and Income

Submit copies of any records that show the value of your property, inventory and equipment, such as receipts and financial statements. For business income coverage claims, include all financial documents that prove your projected net income before and after the fire. The insurer will use the information to determine whether there was a loss of income due to fire damage and may compensate you accordingly.

Having insurance can help your business recover faster after a fire. When submitting a fire claim, the more documentation you have, the better your chances are at getting a fair amount of coverage for your repairs or income loss.

Water Restoration Tips - Pittsboro

3/7/2019 (Permalink)

What To Do After Flooding

Remove excess water by mopping and blotting.
Wipe excess water from wood furniture after removal of lamps and tabletop items.
Remove and prop wet upholstery and cushions.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Turn air conditioning on for maximum drying in summer.
Remove colored rugs from wet carpeting.
Remove art objects to a safe, dry place.
Gather loose items from floors.

What NOT To Do After Flooding

Don't leave wet fabrics in place. Hang furs and leather goods.
Don't leave books, magazines or other colored items on wet carpet or floors.
Don't use your household vacuum to remove water.
Don't use television or other household appliances.
Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Pittsboro Properties, Water Loss, and Yeah for SERVPRO!!

3/4/2019 (Permalink)

Some of SERVPRO's Arsenal of Drying Equipment to Rescue Water Damaged Pittsboro Homes

SERVPRO - Water Removal Actions For Pittsboro Homes

While pictures of Pittsboro surrounded by a flood make good news, area homes usually suffer water dropping into their residences from more mundane sources like a split water line leading into a washing machine or a poorly insulated inlet pipe that cracked in the winter weather.
 
Pittsboro water removal needs accomplishing quickly and efficiently to eliminate the effects of flooding in a Pittsboro home. SERVPRO restoration teams have years of experience and training in Central North Carolina to accomplish that.
 
Drawing outstanding water is our first step. If the water is more than two inches deep, our technicians begin with commercial grade pumps that can remove hundreds of gallons per day, depending on the size of the pump required for the job.
 
After the pumps, or in cases where the water is about two inches deep or less, team members begin with smaller extraction wands. They can adjust these devices to quickly remove water off floors and out of carpets without harming the surface of either. If the power is out in the home, our teams can bring generators to provide power 24/7 until they complete the task.
 
Now, SERVPRO specialists examine the sub-flooring and crawlspaces. If they find any standing water, team members lift several floorboards off the framing or drill spots normally under furniture or behind floor trim to remove it. Personnel uses air movers with hoses to force warm, dry air into these cavities to speed up the evaporation process. When there is no more visible water, they use moisture meters to check the space and ensure the air moisture content is normal.
 
Team leaders also use thermal hygrometers to check the humidity levels in each room. If the levels test over 40 percent, specialists set up dehumidifiers to draw water from the air; up to 20 gallons over 24 hours where the humidity is very high. Lowering the humidity not only provides a more comfortable environment but also reduces the risk of mold spores expanding and growing in areas like the bathroom or laundry rooms.
 
These first actions help our SERVPRO of Lee & South Chatham Counties teams return your home to livable condition after water forces you out. Our goal is to provide a dry, safe residence as quickly as possible. If you need us, call (919) 533-6776 today.

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SERVPRO Is Ready To Handle Your Flood Restoration In Pittsboro

2/25/2019 (Permalink)

Our team is available 24/7 to help you with your flood restoration. We have the right equipment to handle any job big or small so call us today.

Contamination of Your Pittsboro Home from Natural Flooding

Natural flooding can occur in your Pittsboro home without much warning, especially when storm systems move into the area quickly. Those in lower lying areas have likely already had close calls or experienced flooding in the past, but each experience offers new hurdles to overcome and can prove costly to repair and restore without home insurance coverage that protects the homeowner against natural disasters like this. Whether you have this coverage or not, it is critical to get trained professionals to your home immediately following the emergency to prevent the spread of damage to unexposed areas of your home and to reduce the spread of bacteria and contamination carried in with the invading water.

One concern about flood damages in your Pittsboro property is the contaminants and hazards that it could present within your property. Many homeowners do not realize the risks of chemicals, sewage, bacteria, and other potential biohazardous materials that could enter their home with floodwater. Our SERVPRO team has gotten prepared for flood recovery, beginning with our extensive training in safety and the use of personal protective equipment.

Each of our team members dispatched to the flood damage emergency has IICRC training and certifications in water restoration and disaster recovery. We can quickly assess the full scope of the damage and work to extract the water quickly from the exposed areas with equipment like our truck-mounted pumps capable of removing floodwater at 300 psi.

Many of the exposed materials must get removed to eliminate the potential spread of bacteria and to prevent contaminated structural elements from allowing secondary effects like mold growth from forming. Our team is available 24/7 to provide the fastest possible response to emergencies that threaten your home and to limit the spread of the flood damage that can increase the cost of restorations.

While you might not think of floodwater as a contaminant for your home, this is one of the primary concerns for our SERVPRO of Lee & South Chatham Counties rapid response team. We have the tools and expertise to make flooding “Like it never even happened.” Give us a call today at (919) 533-6776.

Learn about the history of Pittsboro click here for more information.

When It Comes To Restoring Your Water Damaged Sanford Business, You Need Help From The Professionals At SERVPRO!

2/12/2019 (Permalink)

Our goal at SERVPRO of Lee & South Chatham Counties is to help every business in our area reopen to customers with a clean, healthy environment.

Commercial Water Cleanup Actions For Sanford Businesses

In a small, unincorporated area like Sanford, every business is vital to the community. Here, the General Store is a community hub for residents just like they were for hundreds of small towns across the county only a few decades ago. If the owner has to close the doors due to water from a failing freezer case or a broken inlet pipe, everyone can suffer.

At SERVPRO, we know that rapid water cleanup is vital to the Sanford area. Our cleanup and restoration teams can move in quickly to remove the water, dry the facility, and take care of other issues created by the flooding.

To start the process, team members turn off water to the source of the problem and bring in commercial grade pumps to remove the standing water from inside the structure. Depending on the amount of the water on the floor, personnel can draw off this majority of the water in only a day or day. To complete removal, team members use extraction wands to draw off the remaining amount and then use long-handled squeegees to push the last traces of it out the nearest exit.

If the water source is the result of a minor issue, SERVPRO technicians can fix it. That includes split water hoses, some pipes, and replacing a broken toilet. If there is a major problem, our team leader always recommends bringing in a licensed contractor to perform the repairs.

With a variety of display racks, freezer units, and other equipment to dry, additional team members begin the cleaning and drying process as others remove water. Most of these items are metal, so there is no concern about paint or finishes leeching onto the floor, staining it. Specialists can wipe down these surfaces with dry sponges and perhaps only a mild detergent or another cleaning agent.

If the flooding caused equipment to fail, then there is an issue with melted and spoiled food. Cleanup is fairly easy, but then team members need to clean the floor and inside of affected cases with a strong cleaning agent to eliminate any health threat.

Our goal at SERVPRO of Lee & South Chatham Counties is to help every business in our area reopen to customers with a clean, healthy environment. If your business flooded recently or not so recently, call us at (919) 533-6776 to schedule an appointment with one of our inspectors or have a team arrive to begin the cleanup and restoration process. We're here to help you support your customers.

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How Sump Pump Failure Causes Water Damage in Pittsboro Basements

2/11/2019 (Permalink)

SERVPRO of Lee & South Chatham Counties is ready to restore your home after a water loss incident.

Sump Pump Failure Can Allow Flooding in Pittsboro Basements

Basements and crawlspaces are common elements to both older and modern Pittsboro homes. While these areas are perpetually affected by underground moisture and groundwater, many homeowners have taken to the installation of sump pumps instead of more costly and unguaranteed drainage networks to pull water away from these areas of the property. However, when these sump pumps fail to do their job, the resulting flood could quickly damage structural elements of your house.

While sump pumps often excessively work when posed with potential flood damages for your Pittsboro home, many of these diversion devices serve to constantly keep moisture and rising groundwater threats at bay when flooding conditions are not present. When the pump fails, water can entirely submerge the equipment on its path to the floor of the basement or the ground’s surface to begin wicking up structural materials and creating a moist and damp environment to face.

The SERVPRO Franchise professionals that we dispatch to your home amid a potential emergency like this have the equipment and expertise to begin working on restoring the water damage immediately. While many homeowners might want the equipment replaced as promptly as possible, allowing water damage to persist can open the door to even more detrimental conditions such as mold growth and possible biohazards.

Once the waters have gotten extracted and the affected materials dried as much as possible, our SERVPRO Franchise professionals must look at removing your old sump pump and replacing it with new equipment. This pump protects the house from perpetual flooding and damp conditions, so allowing this steady flow of water far from the structural elements of your home can be more cost effective and ultimately less short-sighted than digging up the property to run drainage lines elsewhere.

Your sump pump in the basement or crawlspace of your home can help to remove pooling water from underneath your house, but only so long as the equipment continues to work. When it malfunctions, you need the fast response and reliable skills of our SERVPRO of Lee & South Chatham Counties technicians. Give us a call anytime at (919) 533-6776.

Pittsboro is named for William Pitt the Younger.  Read more here.

Call The Experts To Restore Your Pittsboro Home After A Fire

1/22/2019 (Permalink)

Our experts can remove smoke residue from your home after a fire.

Inspection and Cleaning Of Ventilation Systems after a Fire Damage Event in Pittsboro


After a fire damage incident, a cleanup process is undoubtedly inevitable. Among the places that our technicians inspect is the Heating, Ventilation, and Air Conditioning systems (HVAC). If not cleaned, the system can spread air with soot within the structure. Before we determine whether it is necessary to clean your HVAC system, we conduct tests on the system to look out for smoke residues. However, cleaning your ventilation system is determined by the extent of the fire. Cleaning for moderate to massive smoke damages on your Pittsboro property.

Our fire damage cleaning services in Pittsboro ensure that the smoke residues in your structure after restoration. The inspection process is conducted through questions like: was the fire damage near the HVAC vents or furnace unit? Did the smoke enter the supply or return side of the system? How long did the fire take? Was the system's blower operational during the time of the fire? Even with the blower not being operational, we must conduct inspections since the air pressure created by the fire may force residues into the system.

Cleaning the duct system in some portions may not be possible. For that reason, our SERVPRO experts conduct duct sealing. The steps we adopt in cleaning the duct include: removing and cleaning the ventilation registers and air intakes. Removing the air handling filter and replacing it. Vacuuming the dust and soot from the open surfaces is also an option. Washing all accessible interior surfaces using a disinfectant. Inspecting the mechanical components and cleaning them. We can also reinstall outlet and inlet covers after the cleanup process.

SERVPRO of Lee & South Chatham Counties goes a long way towards ensuring that your entire ventilation system is refurbished to eliminate smoke residues. Call (919) 533-6776 to work with our highly experienced technicians.

Learn more about Pittsboro, NC by clicking here.

SERVPRO, Water Loss in Pittsboro, and a Reliable Partner

1/8/2019 (Permalink)

SERVPRO Removes Water and Restores Losses in Pittsboro

A Quick Guide to Water Cleanup in Pittsboro

Imagine getting a call from a neighbor regarding your winter home in North Carolina only to find out that water has seeped into your home and you are miles away from the problem. Regardless of what the culprit is, a broken pipe, a faulty window or another structural issue, you must react quickly to avoid further damage and to return your home to its preloss condition as quickly as possible. Knowing whom to call in case of emergency is key in keeping damage to a minimum.
 
Water cleanup in Pittsboro can be entrusted to our SERVPRO technicians who have been trained to act quickly and effectively to mitigate damage caused by water sources to your home. Our ability to respond to emergency calls 24/7 gives great peace of mind to our clients, even when they are miles away from home. Our thoroughly trained technicians jump into action as soon as the call is received and they report to your property prepared to address the immediate need for water extraction all while protecting and safeguarding the structure and contents of your home.
 
Even though our SERVPRO team arrives with the latest equipment for water cleanup, it is not only our technical training and technology that sets us apart. When homeowners contact our staff, they can be assured that we will be a resource every step of the way, including any necessary documentation required by insurance companies. They can also be assured that we will be deliberate in the techniques we use during the water cleanup and drying process. Through experience, we know that the process for drying a solid oak table is not the same process to be used for drying other pieces of furniture. Knowing the difference can be crucial in preventing the proliferation of bacteria that can happen should unnecessary moisture remain in your property.
 
If you are far away when a disaster happens, having a professional adviser available can be of great value. Our SERVPRO of Lee & South Chatham Counties office is equipped to respond to emergency calls at all times, and our teams are standing by ready to act in case of an emergency. We can be reached at (919) 533-6776 at all times so your home receives the quick attention you are expecting.

Where exactly is Pittsboro? Here

When Water Damages Your Pittsboro Restaurant Call Our Team

1/5/2019 (Permalink)

Resulting water damages from roof weaknesses above your restaurant can immediately thwart your ability to serve your customers.

Roof Weakness Can Allow Water Damage In A Pittsboro Restaurant

For all of the severe weather systems that Pittsboro and its surrounding areas can expect to see throughout the year, finding the right professional restoration team that can help resolve damaging situations quickly is critical to keeping a business going. With the traffic to your restaurant, you need to make sure that structural concerns get repaired immediately to prevent worse conditions like water damage and flooding that can often result from roof erosion.

Resulting water damages from roof weaknesses above your restaurant can immediately thwart your ability to serve your customers and require professional restoration before you can return to serving your customers. Our SERVPRO team understands the severity of the situation and can work quickly to ensure that your doors do not stay closed any longer than is necessary to restore the property to its original condition and resolve the threat of persisting water damage in Pittsboro.

Our SERVPRO professionals arrive at your restaurant quickly to begin our assessment of the damage and start the process of drying out the damaged elements saturated by the penetrating water. In these situations, we can do emergency board up services to allow our technicians the opportunity to tidy up the mess and begin drying out the area without the threat of further elemental damages.

Our contracting division can work to fully repair the damage to the roof caused by the storm to prevent moisture penetration into the building while the restoration team continues work to clean up and recover damaged contents and remove saturated materials from the restaurant. Upon completion of any necessary demolition, our contracting specialists can reconstruct the formerly damaged portions of the property with new materials to make the situation “Like it never even happened.”

Roof damages and degradation over time can allow water penetration to occur. Restoring these effects promptly can prevent significant damages to the building and long spans where you cannot serve the customers of the community. Call our SERVPRO of Lee & South Chatham Counties rapid response team today at (919) 533-6776.

Click here for more about Pittsboro.

How a Storm Can Cause Pittsboro's Sewer System to Overflow

12/20/2018 (Permalink)

Storm Damage - Pittsboro Flood waters contain contaminants and bacteria. Avoid contact with flood water.

Plumbing systems in this community date all the way back to the 1950s. In the advent of heavy rainfall, these systems can back-up causing road overflows with water that contains raw sewage or other pathogens. Unfortunately, these events can cause damage to your property, posing significant risks to your health and well-being. Professional mitigation is the only way to be sure of bringing your property back to preloss conditions.

The difficulty with flood damage in Pittsboro properties is down to the pathogens that the water picks up en route. These can range from animal carcasses to raw sewage or even herbicides and pesticides in rural areas. We commonly refer to this type of contamination as Black Water. SERVPRO has developed specific procedures to help our community remove Black Water entirely and make it "Like it never even happened."

Our first advice to all homeowners is to avoid all contact with flood water. SERVPRO technicians are IICRC certificate holders and have extensive training in how to safely remediate Black Water. It is imperative that you trust us by allowing us to take care of your possessions and property.

Our fully submersible gas-powered pumps and truck mounted water extraction units can remove standing water fast. Once the removal of excess water is complete, we are ready to begin restoring your home. SERVPRO work with a restore over replace mentality although we may need to remove and dispose of drywall that comes into contact with contaminated water. Doing so is the only way to ensure your health and safety.

Restoring your possessions may require advanced, and expensive equipment. Calling SERVPRO, a company with access to national resources, could help you to restore heavily soiled fabrics. We own external cleaning facilities that house industrial Esporta washing machines as well as Ultrasonic cleaning equipment. We can restore many of your possessions to preloss conditions by utilizing a pack-out procedure and sending items to these facilities.

Black Water can cause widespread damage and needs professional remediation. Contact SERVPRO of Lee & South Chatham Counties at (919) 533-6776 now.  

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