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Fire Safety Tips

6/3/2019 (Permalink)

Fire Safety Tips:

  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet (3 meters) from the stove.
  • People who are hard of hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.
  • Smoke alarms are an important part of a home escape plan. 

According to National Fire Protection Association (NFPA), 96% of American homes have at least one smoke alarm, no smoke alarms were present or none operated in two out of five (41%) of the reported home fires between 2003-2006. Almost two-thirds of home fire deaths resulted from fires in homes with no smoke alarms or no working smoke alarms.

We Are Ready To Help - (919)

5/31/2019 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lee & South Chatham Counties has  specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Steps To Take in Order To Reduce Water Damage Within The Home.

5/29/2019 (Permalink)

How we help to remediate the issue:


1. Stop the flow of water. If you haven’t been able to for any reason we will do it immediately upon arriving on the property. 


2. We start removing any standing water. Depending on the amount of water we bring various pieces of equipment. We bring extractors for multiple surfaces and inspect the floors, carpets and walls. 


3. We draw out any remaining water trapped on carpets and floors as long as there is no permanent damage. 


4. We lower the moisture readings in the air after the water has been removed. To do this we use dehumidifiers to draw moisture out of the air. It’s also used as a preventative of rot and possible mold growth in walls and on the floors.

Commercial Flooding

5/29/2019 (Permalink)

If you’re suffering with the smell of a recent flood, here are a few tips on how to disinfect and deodorize.

  1. Treat Carpets and Flooring

 One of the main culprits behind bad odors left behind is the floor itself. If your carpet is installed over cement, you’ll have to remove the carpet to clean it. Then, before you reinstall the carpet, it’s suggested that you seal the floor with an antibacterial spray. This will help combat the mold growth that caused the odor to begin with.

  1. Use Household Cleaners

 In case of the odor left behind after a flood, you have a few different tools that you can utilize. First, consider fabric refreshers and a combination of vinegar and baking soda for bad smells. In addition, consider disinfectant sprays. Disinfectant sprays can beat the smell at the source and create an environment that is conductive to mold growth.

  1. Invest in Air Purifiers

An air purifier can help rid your building of more than just the odors caused by recent flood waters. With an air purifier, you can completely change the quality of your air. While it eliminates the cause of the odors, your house will smell beautiful in no time.

If your commercial property has a bigger challenge with odor after flood water has been removed, you can rely on a restoration specialist to help you. Recovering from a flood in Lee & South Chatham Counties can be intimidating, especially when you have a smell that just won’t go away. However, with these 3 simple tips you will be on your way to a sweet-smelling building.

Safety Tips Concerning Fire Damage

5/28/2019 (Permalink)

In 2018, the most recent year statistics are available, 1,319,500 fires were reported in the United States. These blazes caused 3,430 deaths and 14,670 civilian injuries while costing more than $23.6 billion in damage! Though some fires are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable. The following tips, courtesy of the National Fire Protection Association, can help reduce the likelihood of a fire in your business or home.

1.) Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2.) Give space heaters space - Keep space heaters at least three feet from anything that can burn.

3.) Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

4.) Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.

Water Damage Needs Attention Too

5/27/2019 (Permalink)

Water heaters work hard for you, providing warm baths, clean clothes, and sparkling pots and pans. So show your water heater some love by following a routine maintenance schedule that will keep it running for its 15-year expected lifetime, and perhaps beyond.

Adjust the thermostat to 120 degrees. You’ll save up to 5% in energy costs for every 10 degrees you lower the temperature, plus you’ll reduce the risk of scalding.

Always maintain 2 feet of clearance around the appliance unless the manual specifically states otherwise.

Drain about a quarter of the tank a few times a year to remove sediment and debris. Turn off the cold water supply, hook up a garden hose to the drain valve, then run into a bucket until the water is clear. If the water remains cloudy, briefly open the water supply valve to stir up remaining sediment, and drain the tank again. This also makes the unit operate more quietly.

SERVPRO - Lee & South Chatham Counties

Key Attributes That You Will See In Our SERVPRO

5/23/2019 (Permalink)

Even when you make an effort to keep your home clean, there will be times where the workload may be too much. Travel, illness, or hosting large events may require some extra help. A professional service can help you focus on what is most important and not worry about cleaning. Here are five qualities to look for if you are thinking about hiring cleaning services.

1. Professionalism

Cleaning service employees should maintain a level of professionalism. Not all companies require their employees to wear a uniform, however, their appearance should be neat and clean. Employees should also carry a form of identification linking them to the service, as well as respect your home and your family.

2. Equipment

Always call ahead to verify if the service company will provide cleaning equipment such as sponges, brooms, mops, detergents, vacuum cleaner, and all other equipment necessary. If you prefer that the service providers use the products that you have, let them know ahead of time so there isn’t any confusion.

3. References

Search for testimonials online and look for references from previous clients. Try to look for clients who had needs similar to your own. Check for feedback such as turn-around time, effectiveness, and employee attitude.

4. Attention to Detail

Focus on details is what differentiates a professional cleaning service. A service where employees know to clean under the furniture, corners, baseboards, in between shelves, among others makes your house look and feel cleaner.

Emergency Plans Are Important.

5/22/2019 (Permalink)

Planning for any emergency requires considering all likely scenarios that could result when things that you rely on daily- such as electricity, water, heat, air conditioning, telephone services and transportation- are disrupted or lost for a considerable amount of time. Consequently, you should plan on having food, water, and other essential goods to get you through the emergency. Most emergency management planner suggests having enough supplies to last you and your family for three to five days for weather -related events. However, many things may affect you decision, including storage space, special needs, number of people I the household and available resources.

The basic items that should be stored in your home include water, food, first aid supplies, clothing and bedding, tools, emergency supplies, and specialty items. Keep the items that you would most likely need at home in one easy-to-carry container such as a plastic storage bin, backpack, or duffel bag. Store it in a convenient place and put a smaller version in your car. Remember to change the stored water and rotate the food supplies every six months (place dates on the containers). Check the supplies and re-evaluate your needs every year. Consult your physician or pharmacist about storing medications, and maintain a current list of your family’s prescription needs.

Does Your Building Have SBS?

5/22/2019 (Permalink)

SBS is also used interchangeably with "building-related symptoms", which orients the name of the condition around patients rather than a "sick" building. Sick building symptom (SBS) causes are frequently pinned down to flaws in the heating, ventilation, and air conditioning systems. However, there have been inconsistent findings on whether air conditioning systems result in SBS or not. Other causes have been attributed to contaminants produced by out gassing of some types of building materials, volatile organic compounds, molds, improper exhaust ventilation of ozone, light industrial chemicals used within, or lack of adequate fresh-air intake/air filtration.

We, SERVPRO of Lee & South Chatham Counties, want to help you! We are here to help in any unfortunate situation. Let us be there for you in your time of need. 

How SERVPRO of Lee & South Chatham Counties Can Help With Loss Due To Fire Damage

4/6/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lee & South Chatham Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (919) 533 - 6776