Recent Posts

Removing Flood Damage

6/16/2021 (Permalink)

Extracting Flood Damage from a Lower East Side Condo

If your Lee & South Chatham Counties requires emergency-response flood damage mitigation, SERVPRO technicians can come to your home with their own power sources ready to restore your home. These technicians coordinate closely with you and your insurance adjuster throughout the restoration process with emails, phone calls, and extensive documentation to aid you in the claims filing process. SERVPRO teams are licensed to handle flood-related disaster cleanup per Institute of Inspection Cleanup and Restoration Certification (IICRC) guidelines with EPA-registered antimicrobials.

What is the National Flood Insurance Program (NFIP)? This program was founded in 1968 by the United States government to bring flood coverage to citizens living in flood-prone areas. The highest-risk zones are referred to as Special Flood Hazard Areas. NFIP coverage is a must-have because federal assistance does not always cover the massive costs that come with flood damage mitigation and repair. The NFIP also advocates for adequate disaster management and prevention protocols.

How SERVPRO Extracts Floodwaters & Contaminants Extraction tools are essential in minimizing flood damage. However, due to the high amounts of contaminants that floodwater can bring in, it may be necessary to remove large solids before implementing submersible pumps or truck-mounted extractors. Flood cuts are used to remove portions of drywall or sheetrock that have been affected by floodwaters. These areas can be replaced during SERVPRO's reconstructive efforts.

SERVPRO Lee & South Chatham Counties provides mitigation services that can make a disaster look, “Like it never even happened.” Call (919) 533 - 6776 any time of the day or night for your cleanup needs. 

For more information click here.

How Can I Restore My Home after it Floods?

6/11/2021 (Permalink)

three air mover machines around a wet spot on the subfloor Call us at 919 - 533 - 6776

Call SERVPRO of Lee & South Chatham Counties to return your Sanford home to a dry, safe condition

Water damage in your Sanford home can be a real disturbance. It can stop all your plans in a moments notice. Water can cause a lot of damage if it isn't cleaned up properly.

Why can’t I just rent a water-vac and do it myself?

SERVPRO uses commercial-grade equipment to restore your Sanford home and business from water damage with more power and options than anything available at a DIY or retail store. Our technicians also follow a careful process that ensures we do not miss anything and provide a safe environment once again.

  • Inspection and Assessment – Team members examine the home to make certain we understand the damage extent and have the equipment needed for restoration.
  • Water Removal & Extraction – Here, we use pumps and smaller vacuum units to draw out the majority of the water in your home.
  • Drying the Structure – Technicians use air movers and dehumidifiers to lower humidity and draw moisture out of structural property like wall framing and drywall.
  • Cleaning and Sanitizing – Specialists clean off any debris that may have been brought up by the water and deodorize restorable items.

Is there anything else that needs to be done?

Now technicians physically restore affected property. This includes replacing floor trim, drywall, and other paneling, as well as installing new carpeting, wood flooring, tile, and linoleum.

If you have water in your home, contact SERVPRO of Lee & South Chatham Counties (919) 533 - 6776 immediately. We are here to help you restore your home and business to a dry, safe condition.

Detecting Water

6/9/2021 (Permalink)

Thermal image of moisture Call us to for more information at 919-533-6776

SERVPRO Technicians Are Experienced Commercial Water Detectives, Ready to Find and Arrange for Water Removal Regardless of the Source 

No matter how diligent you are to maintain your retail property in Lee & South Chatham Counties, the proximity of other buildings and units within the same building, unfortunately, can cause your neighbor’s watery misfortune to affect your shop. In a particularly cruel twist, your store might be hit harder with water damage than the space featuring the leaky pipe or malfunctioning appliance depending on where the water flows.

How Can Water Meanderings Be Traced?

Commercial water removal in Lee & South Chatham Counties is made more straightforward when trained technicians employ sensitive tools to locate the water. Finding wet building materials or fixtures in your shop can shock if the “event” that caused the flow was elsewhere. Our technicians trained to use the following devices to outline the extent of the damage and identify building cavities or other spaces where the water collected and needs removal:

  • Moisture detectors -- pronged or flat-faced, used to find wet areas.
  • Moisture meters -- must be appropriately calibrated for the materials tested. Some are “penetrating” and use probes to evaluate moisture levels among several layers. In contrast, non-penetrating meters use sensors that seek to determine how “conductive” materials are (can be a sign of moisture or a false positive when metal interferes).
  • Thermal imaging -- temperature fluctuations interpreted by a trained technician can signal trapped expanses of water.
  • Thermo-hygrometers -- measure temperature and relative humidity, particularly useful during the drying phase.
  • Boroscopes--allow our SERVPRO team to peer inside cavities and nooks and crannies

After Water Migrates, How Does It Make Its Exit?

SERVPRO crews arrive at your door with water removal and drying equipment stocked in our service vehicles. We position pumps for water deeper than two inches and use truck-mounted extractors for the bulk of the remaining water. Portable extractors help in confined spaces and, with the use of extenders and sometimes strategically placed holes or drywall removal, can suction the water lingering in cavities. Air movers and dehumidifiers team together to dry out wet materials.

You need fast water removal and comprehensive structural drying when your business is swimming in unexpected fluids. SERVPRO of Lee & South Chatham Counties is ready to accomplish both for you with one call to (919) 533 - 6776. 

SERVPRO Handles Soot during Fire Damage Restoration in Lee & South Chatham Counties

6/6/2021 (Permalink)

Soot on a banister Soot on a banister

Using Unique Approaches Helps Ease Smoke Remediation in Sanford Homes and Business Premises

After a fire incident at your Sanford home and business facility, soot residues can be a nagging issue to address. There is rarely a one-size-fits-all cleanup or remediation method.

When SERVPRO takes over fire damage restoration at your Sanford home and business premises, we try to establish the best ways to handle all areas with fire and smoke damage. Testing various surfaces and items establishing their physical properties and the type of residues accumulated on their surfaces. Soot varies depending on the type of materials burnt and the intensity of the fire. Tests reveal whether the visible soot contains a high percentage of dry or wet residues. 

Probing Helps Provide a Clearer Picture of:

  • Fire and Smoke Damage
  • Smoke Damage
  • Smoke Remediation

Our SERVPRO technicians use the test results to determine what resources to use when cleaning various property sections. For example, we do not use the same cleaning agents on chrome accessories to clean stone surfaces such as counters.

Smoke damage may extend beyond the surface of materials since the heat from the fire opens up pores on various materials. Deep cleaning solutions help remove such residues. Various methods, including vacuuming and blast cleaning, help remove such embedded soot residues.

SERVPRO of Lee & South Chatham Counties readily addresses any challenging aspect of fire damage restoration in commercial establishments. Call us at (919) 533 - 6776. We’re Faster To Any Size Disaster.

Drying Principles - Structure and Contents

5/25/2021 (Permalink)

When working within a residence, it is often the case that those who are performing the water damage restoration must work with and around the contents of the home. This includes, but is not limited to, furniture, electronics, books, and any other materials that may have been affected by the water damage. The moving around of the said contents is often referred to "contents manipulation." Water damage restoration firms often bill content manipulation on a per hour basis.

Contents may also require treatment due to the effects of water damage. This may include, but is not limited to, sterilization, sanitization, deodorization, drying, and storage of said contents. Other contents may simply be unsalvageable, or the cost of having them salvaged would exceed its current value.

Monitoring

After the water has been extracted and any non-salvageable materials have been removed, water damage professionals should place drying equipment according to industry guidelines for capacity in the affected areas. Industry standards state that drying vendors should return to the residence at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls, contents, or other affected materials. Should one area be dry and another affected area still wet, the firm will relocate or remove equipment accordingly.

Completion

Once temperature, humidity, and moisture content are deemed acceptable according to industry standards, drying equipment is removed and the drying process is complete. There are defining criteria and methods to be used for assessing water damage and establishing restoration procedures, but because of the unique circumstances of every water damage restoration project, it is impractical to issue blanket rules that apply to every situation. In extenuating circumstances, deviation from standard practices is appropriate.

Step-by-step process

Though the water seepage will stop once the source of water has been identified and plugged, the problem does not end there. It is essential to determine the appropriate water extraction method, which may range from the use of a wet-dry vac unit to more heavy duty equipment like submersible pumps. Once this has been completed, the process of drying and dehumidification should start. Oftentimes, affected surfaces and areas look dry once the water has been extracted and removed, but there remains hidden water and moisture.  This would call for the use of drying and dehumidifying equipment. As such, carpets, walls, and flooring require removal, drying, cleaning, and disinfecting.

SERVPRO of Lee & South Chatham Counties 919-533-6776...We are here to help! 

Time is Critical Even After the Fire is Out

5/24/2021 (Permalink)

The cost of smoke and fire damage restoration depends on a few variables even after the source is subdued.

Soot when left on surfaces can corrode and permanently discolor in the span of a few hours. If left for days, the issues can become irreparable and require the replacement of furniture, floor coverings, counter tops and much more.

Beyond soot; Burnt smells frequently linger, which make odor neutralization another important part of the process.

What many people don't consider until they’ve experienced a fire first hand is the affects of the water used to put the fire out. Parts of the structure and the contents that weren’t damaged by the fire itself may be adversely affected by the water and if not cleaned and dried quickly will need to be discarded and run the risk of mold growth.

In order for smoke damage restoration to be most effective, the job should be approached as soon as possible by a professional in mitigation. Trained technicians can remove and neutralize odors, and quickly identify which items may be able to be restored.

Smoke, ash, and water all contribute to the devastation, so having someone with the proper training is crucial. SERVPRO technicians with certifications in Fire and Smoke Restoration, Water Damage Restoration, Fabric and Upholstery Cleaning, Odor Control, Mold Remediation and Prevention, and Applied Structural Drying will have all the skills necessary to salvage and return homes to previous state.

SERVPRO have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore the less that needs to be replaced. This helps our clients save millions of dollars each year and helps lower your insurance rates too!

24-Hour Emergency Service; in our business, you need us fast! Professionals are available 24 hours a dayseven days a week, and 365 days a year.

It doesn’t matter where you live in the United States, our trained, uniformed mitigation specialists are equipped to restore your property to preloss condition whenever possible and will walk through the process until the work and your satisfaction are complete. 

From large commercial to small residential losses, SERVPRO of Lee & South Chatham Counties understands your loss is the job that matters most! 

Why Choose SERVPRO of Lee & South Chatham Counties for Residential or Commercial Water Damage

5/17/2021 (Permalink)

two technicians loading truck bed with radial air movers We are here to help.

SERVPRO of Lee & South Chatham Counties knows that one of the risks that local residents deal with is water damage related to storms and disasters. While many of the homes in the area do their best to make sure preventative measures are in place, no precaution is ever foolproof.

Whether the flooding comes from a natural disaster, busted pipe, or leaking washing machine, it is crucial to act fast to prevent significant damage to your home’s structure, your home’s contents, and prevent the start of mold growth.

SERVPRO of Lee & South Chatham Counties is here for you 24 hours and day, 7 days a week, 365 days a year. Your emergency needs are important to us as is your property and we are here for you! We will be there for you in your time of need and fix the situation at hand "Like it never even happened." Our technicians get trained in the highest standard of water damage restoration with the best equipment on the market to be able to make your home "Like it never even happened."

Call us today 919-533-6776. 

HVAC & Air Duct Cleaning

5/15/2021 (Permalink)

It’s spring cleaning time again! As we clean inside and around our homes and businesses in Lee and South Chatham Counties let’s not forget about our HVAC and Air Ducts system. These can easily be overlooked.  The HVAC system in any building is like the lungs in the human body. You should pay attention to the air you breathe. HVAC and Air Duct cleaning is extremely helpful to make sure the air is kept clean and safe.  In addition to normal accumulations of dust and dirt found in all buildings with air ducts, there are several other factors that can increase the need for regular HVAC system cleaning:

  • Pets
  • Pollen 
  • Occupants with allergies or asthma
  • Cigarette or cigar smoke
  • Water contamination or damage to the home or HVAC system
  • Home renovation or remodeling projects 

  Call SERVPRO of Lee & South Chatham Counties  today to schedule an appointment at 919-533-6776. 

Preparing for wind storms

5/4/2021 (Permalink)

Branches fell on top of the roof Strong winds caused the branches to fall on the roof of this home.

If you live in a place prone to windstorms or you know one is coming, then pay close attention to what it takes to prepare. If you currently have a damaged roof or any sign of a roof leak, then your home may not be sound enough to withstand a windstorm. You need to take proper precautions. This may mean repairing any weak areas or covering them so they do not get worse. Here is a list of what you should look out for:

• Broken skylights
• Cracked windows
• Damaged siding
• Missing shingles

Wind Damage

A windstorm may cause a variety of problems to your home and business. On one hand, it may blow off shingles, throw debris at your home or lead to damaged siding. You need to be prepared for just about anything. Not only can the wind cause damage, but the debris the wind brings with it can also. Hard objects can knock shingles off, and large trees may break through your roofing entirely. All of this can lead to a roof leak and further damage.

Cleanup Process

Once the wind has done its damage, it’s time to pick up the pieces. For any damage done to the roof, tarps can be used to cover gaps created by the missing shingles. These tarps will help keep rain from entering your business and home while you work on restoration. You want to make sure that you do not have any further water damage. Additionally, you can use plywood to cover the holes on the roof. While repairing the building is one thing, you also want to make sure no other issues arise.

A windstorm can cause costly, extensive damage to your Lee & South Chatham Counties  home and business. The best course of action is to reduce the risk wind can cause. Whether you have a roof leak or something more dangerous, don’t let any problems sit until they get worse. In some cases, a professional service may be helpful.

What You Should Understand About Mitigation and Restoration

5/4/2021 (Permalink)

Flood cut in a wall and dehumidifier machine Commercial sewage loss

If you’re preparing your business to deal with emergencies such as floods, fires, and other potential problems, you should take the time to ensure you know about the services you’ll need in the aftermath, specifically mitigation and restoration. While these two services are often performed in close proximity to one another, they are not the same thing. These are the main differences:

• Mitigation is completed before restoration can commence.
• Restoration is often a much lengtheir process than mitigation efforts.
• However, both may be completed by your chosen flood cleanup company.

Mitigation

Mitigation consists of efforts made by your restoration company to prevent further damage from occurring to your building in the aftermath of a disaster. For example, after a flood, a flood cleanup company in New Orleans, LA, will often dry out carpets and personal belongings before getting to work on actual repairs. This is so that standing water and waterlogged carpets won’t cause further damage to floors, walls and other parts of your business premises while restoration is underway later.

Restoration

Restoration can only be done after mitigation is complete, during which your restoration company removes damaged materials from your building and replaces them entirely. While mitigation work is to prevent further damage, restoration gets rid of materials and belongings that could not be saved and helps to get your business back to normal. Depending on the amount of work that needs to be done, this step can take weeks.

Of course, none of this is possible without selecting a reliable cleanup company to take care of your business. The best way to ensure you’ll have the services you need on hand when you need them the most is to contract a company for your business. This means professionals will be at your business as soon as possible when flooding, fire or storm damage does occur, so you’ll experience less downtime and can get business booming again in no time.

Visit us at https://www.SERVPROleesouthchathamcounties.com/ or call 919-533-6776 for more information.