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How SERVPRO of Lee & South Chatham Counties Can Help With Loss Due To Fire Damage

4/6/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lee & South Chatham Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (919) 533 - 6776

3 Facts About Fire Damage At A Rental Property - Lee & South Chatham Counties

4/1/2019 (Permalink)

Rental property owners and tenants may be unsure about the limits of their responsibilities for fire damage. Here are three helpful facts about liability and insurance coverage in the event of an apartment fire in Lee & South Chatham Counties.

  1. Property Owners Are Responsible For Structural Damage A landlord is responsible for covering damage caused by fire to the property itself. This includes building materials, systems, and provided contents, such as carpeting. A homeowners insurance policy should cover the cost of cleaning, restoring, or replacing damaged materials and items. 2. Tenants Are Responsible For Their Contents Tenants are responsible for restoring or replacing their own possessions following an apartment fire. These contents may include clothing, furniture, electronic devices, and personal effects. This is likely to be the case regardless of the cause of a fire. Renters insurance can help to offset costs that accrue due to a fire at a rented residence. Tenants should make sure that that the policy they choose will cover replacement costs and not actual value with depreciation. 3. Renters Insurance Can Cover Additional Costs Renters insurance policies may also provide a limited amount of liability coverage for negligence as well as injuries or property damage suffered by third parties. These policies may also help to offset a variety of expenses associated with loss of a use of a residence, such as additional living costs or the cost of temporary relocation for the duration of the mitigation and restoration process. After an apartment fire has been extinguished, renters should document damage to contents and make a list of items in need of restoration, repair, or replacement. Try to locate proof of purchase if possible. Property owners should also document structural damage to support a separate homeowners insurance claim. Renters and landlords can both benefit from the expertise of a fire damage cleanup and restoration company in Lee & South Chatham Counties.

Storm Coverage - Lee & South Chatham Counties

3/31/2019 (Permalink)

When many homeowners think about storm coverage, they usually think about flood protection. Your home in Lee & South Chatham Counties, NC, can just as easily suffer wind damage, though. Flying items can break windows and cause holes in your roof. There are several factors that affect whether your homeowner’s insurance covers damage to your roof and, if so, how much it covers.

Prevention Measures

Most insurance companies want to make sure the damage listed on your claim was indeed caused by wind and not the neglect of routine maintenance. There are several steps you can take to increase the likelihood that the damage will be covered:

  • Quarterly professional inspection
  • Impact-resistant shingles
  • Regular maintenance and repair
  • Proper landscaping to minimize debris during a storm

Being able to show that you have taken the appropriate precautions to minimize roof damage in the event of a storm improves your chances of being covered by your policy.

Documentation

One of the first calls you will make after wind damage occurs is to your insurance company. An adjuster will come assess the damage detailed in your claim. You probably want storm mitigation experts to start repairs before the adjuster arrives, however, to prevent further issues. It’s important to take pictures or videos of the original damage and to list all the repairs that need to be done. Document everything you list in your claim.

Value of Roof

As parts of your home age, they depreciate in value. If your roof is more than ten years old, the insurance company may not foot the entire bill, especially if you need total roof replacement. You may get partial coverage for its current value. Even if the roof is newer, the insurance company may not pay the full cost of repairs or replacement if it was significantly worn before the most current damage happened. The best way to know how much of the wind damage repairs your insurance company will cover is to ask. Your agent can detail the factors involved in making decisions about claims.

4 Steps For Water Restoration (Sanford Business)

3/28/2019 (Permalink)

Regardless of your building’s age, broken pipes and water damage may be serious concerns. Because excessive moisture can cause secondary mold contamination, it’s essential to respond to leaks and flooding quickly. To help ensure a timely and efficient water cleanup, you may want to consider consulting a professional restoration service. To safeguard your facility’s integrity, the team you hire should complete four key steps during the process.

  1. Document Damage Most commercial property insurance policies cover damage resulting from leaking pipes. To file a complete claim, you may need to provide evidence of destruction. For this reason, you should ensure someone takes photographs or videos before cleanup efforts commence.
  2. Remove Saturated Items Any standing or pooled liquid should be promptly drained from the premise. It’s also essential to remove every saturated item from your building. This includes office equipment, upholstered furnishings and carpets. Water can also seep behind walls and soak insulation. For this reason, you should also remove and discard wet drywall.
  3. Dry Affected Space Water damage can result in substantial mold growth. To help reduce this risk, it’s important to thoroughly dry the affected area as quickly as possible. Your water cleanup team may open windows and employ fans and dehumidifiers to expedite the process.
  4. Verify Absence of Moisture Depending on the severity of flooding, it may take several days before the site is dry. Because mold is adept at growing within hidden areas, it’s critical to verify the absence of moisture before replacing destroyed flooring and drywall. Your restoration crew can utilize moisture meters to ensure the site is adequately dry and ready for the final phase of reconstruction. Recovering from broken pipes and extensive water damage can be a daunting experience for any Sanford business. By completing these four critical steps, a professional cleanup team can help you efficiently evaluate and address the situation, allowing you to focus on vital business operations.

How SERVPRO of Lee & South Chatham Counties Can Help During Loss Due To Water Damage

3/27/2019 (Permalink)

Call the experts to help with your commercial water loss!

As a business owner, you are always thinking about the future, and you know that disasters are something you need to be prepared for. When disaster strikes, possessions are often ruined, and the structures of businesses can be negatively affected. Staff can become injured or find themselves in dangerous situations, and these are scenarios you want to be able to prevent or at least be ready for. A professional damage restoration company can be an important and welcomed resource during times like these; such companies are able to complete all necessary repairs in a timely and efficient manner as well as keep you and your workforce out of harm’s way.

While disastrous situations can rarely be foreseen, planning ahead in preparation for any possible commercial water damage will help you be prepared to handle such an event. During extreme weather, some areas of your business are going to be more apt to experience damage than others. For example, low-lying areas like basements, cellars, and parking lots are most likely to experience storm damage.

Planning ahead in these areas will help:

  • Basements and cellars should be inspected ahead of wet weather since they have a number of easy entry points for water. If there is heavy rainfall during inclement weather, or if the building is near a body of water such as a lake or river, they are going to be in danger. Let the SERVPRO of Boise professionals look for cracks in the foundation, ceiling, and walls of these areas. Handling the aftermath of flooding and storm damage can be very expensive, but is an event that can be avoided if you plan ahead by enlisting the help of our team.
  • A damaged roof, either from weather or fire, is susceptible to water damage, and the areas underneath it will suffer. If rain gutters have not been properly maintained, you may experience some problems stemming from standing water, as well. SERVPRO is skilled and experienced when it comes to maintaining our clients’ property, and we can help you be ready in the event of large loss water damage.
  • If areas such as entryways, windows, and doors are not properly sealed against extreme wet conditions, large loss water damage is a definite danger. We can help you make sure they are free of standing water and debris, as well, if flooding occurs. Proper planning in this area can prevent injuries and costly repairs.
  • Our professionals can help ensure that all areas around your buildings are kept free from flammable materials and that all plants and trees are trimmed well on a regular basis to prevent fires from spreading if they occur.
  • State law requires that you post an evacuation plan in a visible place for your staff and customers. Make sure that your employees understand it and know how to carefully guide clientele to safe areas should a disaster occur. Have a phone tree established so that all employees are alerted to important information whether they are at work or at home.

Our team here at SERVPRO of Lee & South Chatham Counties is ready to help in case of disaster and large loss water damages, and the repairs your business may need in the aftermath. We are also experts in fire damage restoration, mold remediation, commercial restoration, and much more!

Storm Damage And Water Leakage Can Lead To Mold

3/20/2019 (Permalink)

After a heavy storm and a significant amount of mold growth, our SERVPRO of Lee & South Chatham Counties was called in for mitigation that was needed. Our SERVPRO of Lee & South Chatham Counties removed and disposed of all contaminated material and completed a heavy cleaning.

Our SERVPRO of Lee & South Chatham Counties was able to complete the mitigation and subsequent work in a timely manner so that this facility was not disrupted for any longer than needed. 

Our SERVPRO of Lee & South Chatham Counties is ready to help anywhere in the community at any given time. Our team helps with any type of commercial, storm, fire, or water loss.  Our trucks are loaded and ready to head out to help your business resume normal operating procedures as soon as possible.

Is Faulty Drainage Causing Flooding in Your Pittsboro Crawlspace?

3/12/2019 (Permalink)

Storm Damage Is Faulty Drainage Causing Flooding in Your Pittsboro Crawlspace? SERVPRO of Lee & South Chatham Counties is ready to tackle your water restoration needs.

Damaged Gutters Can Flood Your Pittsboro Crawlspace

Water diversion elements like your gutters and french drain systems around your Pittsboro home can help to keep elements like your basement and crawlspace dry, especially during the rainy seasons. While flooding can prove to be a common threat to residents here from the severe weather that can often pass through the area, ensuring that these diversion elements are intact and functioning properly can help to avoid catastrophes. When your gutter system fails or becomes damaged during a storm, water can pool against the home or find its way into the crawlspace area to allow an array of potential damages.

By the time that homeowners realize there is an issue with their gutter systems, flood damage has already likely occurred to the crawlspace of their Pittsboro home. Our SERVPRO team has a fast response to flood emergencies, offering efficient extraction tools and drying equipment that can help the damage in this crawlspace from reaching the main floor of your home.

We arrive with many machines and tools ideal for fast extraction, such as our portable sump pumps and extraction wands fitted to wet-vacs. In more severe cases, we also have gas-powered trash pumps that can remove the excess water at a faster rate to free up space for drying efforts to come. It is vital to get exposed supports, beams, and the underside of flooring dried to acceptable parameters to prevent secondary effects like mold growth from beginning.

Our contracting division of the team can also help in repairing the damaged gutter system that has allowed the flooding to occur throughout the restoration process. This repair ensures that the appropriate precautionary measures are in place to prevent the same flooding from happening the next severe storm that passes through.

While you might not be able to determine the condition of your gutter system easily and when it can fail, our SERVPRO of Lee & South Chatham Counties rapid response team can arrive quickly to help you deal with the effects of this situation. Give our team a call anytime that you need us at (919) 533-6776.

Read about Pittsboro here.

3 Ways Water Can Damage Your Home After a Fire - Pittsboro, NC

3/7/2019 (Permalink)

Fire Damage 3 Ways Water Can Damage Your Home After a Fire - Pittsboro, NC Pittsboro home had severe fire damage.

A fire can wreak havoc on your home, but the flames aren’t the only things that can cause destruction to your property. Often times, water can cause as many or, in some cases, more problems as the fire damage itself. If you own a home in Pittsboro, NC, then you should be aware of the ways that water can cause further devastation after a fire.


1. Ruptured Pipes

During a fire, temperatures in your home can become extreme, and the intense heat can cause burst pipes and plumbing malfunctions. Falling debris can also lead to warped or broken pipes. Even if parts of your home are spared from burning, flooding can cause water damage throughout your residence, especially to walls and flooring.

2. Storm Damage

Fire damage often includes structural problems to the roof and windows. This can mean that water will be able to enter the home during any inclement weather that occurs before repairs can be completed. Placing tarps on the roof and boarding any broken windows can help mitigate these potential problems.

3. Water From Fire Hoses

When firefighters go to work to extinguish a burning house, their biggest ally is water. While absolutely necessary, the thousands of gallons that can come from a fire hose can leave behind a great deal of residual water that will need to be cleaned and removed. The longer this water sits stagnant, the greater the potential for incurring more damage and costly repairs. Fire extinguishers used by emergency responders can also contain compressed water, which can also leave behind destruction.

If you are dealing with the heartbreak of a fire in your dwelling, you are probably preparing to combat the fire damage you have suffered. However, you should also make a plan to deal with the destruction that water may have caused to your property, as well. Contact an emergency restoration specialist for more information to help you restore your home to the safe haven you deserve.

3 Document Needed For A Commercial Fire Damage Claim - Lee & South Chatham Counties

3/7/2019 (Permalink)

Experiencing a fire at your office building in Lee & South Chatham Counties, NC, can be taxing on you and your business. Filing an insurance claim after the incident may also seem like a daunting task without the right guidance. However, you can help your fire claim process smoothly by keeping documentation of the following items.


1. Evidence of Damage

Having proof of the fire damage is crucial when filing a claim. If it is possible, request a report of the fire from the police or fire department. Make sure that you have photographs of all the damaged areas and items. It is also handy to have pictures of the property before the damage occurred so that the insurance company can make a comparison of the property before and after the fire. Fire restoration service personnel may also assist in photographing the damage before cleaning up and restoring the space.

2. Temporary Repairs

If you must wait for an insurance adjuster to inspect the damage first before processing your claim, you should prevent the property from getting further damaged in the meantime. This may involve storing equipment in a safer area, boarding up windows and putting tarp over exposed areas. Remember to keep the receipts of any purchases made for these temporary repairs, as you may get reimbursed for them through your fire claim.

3. Business Value and Income

Submit copies of any records that show the value of your property, inventory and equipment, such as receipts and financial statements. For business income coverage claims, include all financial documents that prove your projected net income before and after the fire. The insurer will use the information to determine whether there was a loss of income due to fire damage and may compensate you accordingly.

Having insurance can help your business recover faster after a fire. When submitting a fire claim, the more documentation you have, the better your chances are at getting a fair amount of coverage for your repairs or income loss.

Water Restoration Tips - Pittsboro

3/7/2019 (Permalink)

What To Do After Flooding

Remove excess water by mopping and blotting.
Wipe excess water from wood furniture after removal of lamps and tabletop items.
Remove and prop wet upholstery and cushions.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Turn air conditioning on for maximum drying in summer.
Remove colored rugs from wet carpeting.
Remove art objects to a safe, dry place.
Gather loose items from floors.

What NOT To Do After Flooding

Don't leave wet fabrics in place. Hang furs and leather goods.
Don't leave books, magazines or other colored items on wet carpet or floors.
Don't use your household vacuum to remove water.
Don't use television or other household appliances.
Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.