What our Customers say...
Storm Damage Testimonials
Any time that we have a storm our house does floods. I gave them all excellent in all categories, polite, prompt, they clearly explained the process. I would recommend them to all family, and friends.
What a great experience. Every time they came to our home after our basement flooded due to storms (and the slope that our house was on did not help the issue), they were on time and the techs were as nice as can be very professional and honest. I would and will recommend them to anyone. Thank you SERVPRO.
Lightning struck our 4-story home and created a fire as it traveled through the interior wiring. The walls, carpets and floors were waterlogged and there was soot and a strong odor throughout the house. In addition to providing top-notch clean-up and restoration, the SERVPRO of Lee & South Chatham Counties team documented damaged items and gave me expert advice as I dealt with the aftermath of the fire.
We initiated a phone call to them for Large Branch that had penetrated our Roof and water was entering our finished area of the Home . Today when situations arise we rarely see "such a concerned response by a Vendor", in our case Luke Starritt owner & one of his employees were on site in 90 minutes accessed , & returned 2 hours later , scale our roof , tarped spot, vent area resealed, and further advised the Roofer would be onsite in 24 hours to effect complete repair. WOW! This Franchisee is an 11+.
I would love to thank Luke, Ryan, and Vincent for all their efforts to settle this claim and putting everything back in place, plus. It was a difficult claim to handle because of the timing (many other claims at the same time, the time of year-winter) and trying to keep the insurance office running while the storm damage was being repaired. I would certainly recommend SERVPRO of Lee & South Chatham Counties as a great company.
SERVPRO of Lee and South Chatham were a godsend. They arrived promptly and mitigated further damage and worked very well with our insurance company. They explained everything that they were doing and worked to make sure we were satisfied. I couldn't be happier with their job or work ethic and have enthusiastically recommended them to a friend who had a similar incident. SERVPRO made an unpleasant and stressful incident much easier to deal with and overcome.